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CIO-SP2i: Chief Information Officer Solutions
and Partners 2 Innovations
Task Area 6: Digital Government
The Multimax Team will provide a cutting-edge approach to digital government by providing digital business services that will make day-to-day operations more efficient.
Type of work to be performed under Task Area 6:
Digital government is the provision of government services through digital, electronic means. A non-exhaustive list of examples of the type of work to be performed under this task area includes:
- Business Intelligence
- Customer Care
- Customer Relationship Management
- Data Mining
- Data Warehousing
- Decision Support/OLAP
- Electronic Commerce (EC)/Electronic Data Interchange (EDI)
- Internet/Intranet/Extranet
- Knowledge Management (IT-based sharing/storing of agency individuals' knowledge
- Performance Measurement
- Personalization (IT-Enhanced Customer Interaction)
- IT-Enhanced Public Relations
- Strategic Planning
- Web Development and Support
- Workflow Management
- Records/Document Management
- IT-Enhanced Public Outreach Services
- B2G Solutions